LIGHTMED Website Privacy Policy
Last Updated: March 2026
1. Introduction
LIGHTMED Corporation and its affiliated entities, including LIGHTMED USA Corp. ("LIGHTMED," "we," "our," or "us"), respect your privacy and are committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit the LIGHTMED website or interact with our services.
This policy applies to users worldwide, including those located in the United States, European Economic Area (EEA), United Kingdom, and other jurisdictions where our products and services are available.
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name
- Email address
- Phone number
- Company or organization
- Country and professional affiliation
Technical Information
- IP address
- Browser type and device information
- Website usage data
- Cookies and analytics data
Professional Information
- Medical specialty
- Healthcare professional status
- Product interest or inquiry information
We collect information when you submit forms, request product information, register for events, or communicate with LIGHTMED.
3. How We Use Your Information
LIGHTMED may use collected information to:
- Respond to inquiries and provide customer support
- Provide product information and educational materials
- Process event registrations or training requests
- Improve website performance and user experience
- Comply with legal and regulatory requirements
- Communicate updates about products, services, or events
We only process personal data when we have a legitimate business purpose or legal basis to do so.
4. Legal Basis for Processing (GDPR)
For individuals located in the European Economic Area (EEA), LIGHTMED processes personal data under the following legal bases:
- Legitimate interest in providing information about our products and services
- Consent where required for marketing communications
- Compliance with legal or regulatory obligations
Users may withdraw consent for marketing communications at any time.
5. Cookies and Tracking Technologies
LIGHTMED may use cookies and similar technologies to improve website functionality and analyze website traffic. Cookies help us understand how visitors interact with the Website and allow us to enhance the user experience.
Users can control cookie settings through their browser preferences. For additional details, please refer to the LIGHTMED Cookie Policy.
6. Sharing of Information
LIGHTMED does not sell personal information. We may share information with:
- Authorized LIGHTMED affiliates and subsidiaries
- Service providers that assist with website operations or analytics
- Regulatory authorities when required by law
- Distribution partners when necessary to respond to product inquiries in your region
All third-party providers are required to maintain appropriate confidentiality and data protection safeguards.
7. International Data Transfers
Because LIGHTMED operates globally, personal data may be transferred between countries where LIGHTMED operates, including the United States, Taiwan, and other jurisdictions. When transferring data internationally, LIGHTMED implements appropriate safeguards to ensure protection of personal information in accordance with applicable data protection laws.
8. Data Security
LIGHTMED uses reasonable administrative, technical, and organizational safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and users should avoid transmitting sensitive medical or patient data through general website forms.
9. Data Retention
LIGHTMED retains personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
10. Your Privacy Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- Access to your personal data
- Correction of inaccurate information
- Deletion of personal information
- Restriction of processing
- Data portability
- Objection to certain processing activities
Users located in the European Economic Area may exercise their rights under GDPR. Requests can be submitted using the contact information below.
11. Children's Privacy
The LIGHTMED Website is not intended for children under the age of 18, and we do not knowingly collect personal information from minors.
12. Third‑Party Websites
The Website may contain links to third‑party websites. LIGHTMED is not responsible for the privacy practices of external websites, and users should review the privacy policies of those sites.
13. Updates to This Policy
LIGHTMED may update this Privacy Policy periodically. When updates occur, the revised policy will be posted on the Website with an updated "Last Updated" date.
14. Contact Information
If you have questions regarding this Privacy Policy or wish to exercise privacy rights, please contact:
LIGHTMED Corporation
No. 1-1, Lane 1, Sec. 3, Pao An St.
Shulin District, New Taipei City 238, Taiwan
Phone: +886 2 2688 1726
LIGHTMED USA
1130 Calle Cordillera
San Clemente, CA 92673
Phone: 949-218-9555
You may also contact us through the website contact form for privacy-related inquiries.
